Delete Your Account

Bolta Punjab · last updated 29 October 2026

This page explains how to delete your Bolta Punjab account and what happens to your information when you do. Bolta Punjab is built and run by Apits Network, Lahore, Pakistan.

Delete it in the app

App	Where
Android	My Profile → Account → Delete account
iPhone	Settings → Account → Delete account
Web (wa.zirvik.com)	Settings → Account → Delete my account

To confirm, you type your phone number back. An account that signed up with an email address and has no number gets a code at that address instead. If you turned on two-step verification, your PIN is asked for as well.

To keep a copy of your information first, use Request account info in the same Account settings.

Without the app

If you can no longer sign in, or no longer have the app:

Email info@apitsnetwork.com with the subject "Delete my account".
Send it from the email address on the account, or tell us the phone number the account uses.
We check that the request comes from the account's owner, delete the account, and reply when it is done.

What is deleted straight away

Your name, profile photo, "about" text, username and profile links.
Your phone number and email address are removed from the account, so the number can sign up again as a new account.
The phone numbers your app sent to find your contacts, and your list of blocked people.
Your devices are signed out, and their notification tokens are removed.
Your passkeys, your two-step verification PIN and your chat-lock PIN.
You leave every group you were in.

What is kept, and for how long

What	How long
Messages, photos, videos, voice notes and documents you already sent	They stay in the chats of the people you sent them to, shown as from "Deleted account", until those people delete them. This is the same as a letter you have already posted.
Status updates you posted	They disappear within 24 hours of posting, as they always do.
Calls you were in	They stay in the other people's call history until they clear it.
Reports you made, or that were made about you	The report is kept. Any messages attached to it are deleted 90 days after the report is resolved.
Notification delivery records	30 days.
Database backups	30 days.
Security records: a record that the account was deleted, with the number it used, and the log of sign-in codes sent to that number	One year, so that a deletion can be confirmed and abuse investigated. After that the log of codes is deleted, and the number is removed from the deletion record.

Deleting some of your information without deleting your account

Delete a message for yourself, or for everyone in the chat.
Clear or delete a chat, or turn on disappearing messages.
Delete a status update before its 24 hours are up.
Remove your profile photo, "about" text, username, links or email address.
Clear your call history, or free up space in Storage and data.
Remove a passkey, or sign out a device.

For anything else, write to info@apitsnetwork.com. Our Privacy Policy lists everything the service stores and for how long.