Bolta PunjabBolta Punjab is a messaging and calling service: one-to-one and group chats, voice and video calls, status updates, channels and communities, on Android, iPhone and the web. It is built and run by Apits Network, Lahore, Pakistan.
Contact us
Say which phone number or email address your account uses, and what you were doing when the problem happened.
| info@apitsnetwork.com | |
| Phone (Pakistan) | +92 313 4038839 |
| Phone (UK) | +44 7520 692980 |
| Office | Apits Network, 516, 5th Floor, High-Q Tower, 1 Jail Road, Gulberg V, Lahore, Pakistan |
Getting started
- Sign in with your phone number, or with an email address. We send a code to confirm it is yours; there is no password.
- On a computer, open wa.zirvik.com and sign in the same way, or choose Link with my phone and scan the code from the app.
- Notifications and calls: allow notifications when the app asks. On an iPhone, incoming calls ring on the lock screen like a phone call.
Common questions
I didn't get my code
Check that the number or address is typed correctly, then wait a minute and tap Resend code. Codes expire after a few minutes, so use the newest one. If an email code doesn't arrive, look in your spam folder.
Notifications or calls don't arrive
- Android: allow notifications for Bolta Punjab, and in your phone's settings for the app set battery use to Unrestricted, so the phone does not stop it in the background.
- iPhone: Settings → Notifications → Bolta Punjab → Allow Notifications.
- Web: allow notifications when your browser asks.
I forgot my two-step verification PIN
On the PIN screen choose Forgot PIN?. If you added a recovery email, a reset code is sent there. If you didn't, write to us from the email address on your account, or tell us the number it uses.
How do I change my phone number?
Open Account in the app's settings (on Android, under My Profile) and choose Change number. Your chats, groups and contacts move with you.
How do I delete my account?
- Android: My Profile → Account → Delete account
- iPhone: Settings → Account → Delete account
- Web: Settings → Account → Delete my account
Your profile, contacts, devices and group memberships are removed straight away. If you can no longer sign in, write to us from the email address on the account, or tell us the number it used, and we will delete it for you. Delete your account explains exactly what is deleted and what is kept.
Someone is bothering me
Open the chat's info and choose Block to stop their messages and calls, or Report to send the conversation to our moderators. A message from someone who isn't in your contacts arrives with Report spam, Block, Add contact and Allow buttons. Reports are reviewed by the service's administrators, and we aim to act on every one within 24 hours. If it involves a child, our Child Safety Standards explain how to report it and what we do.
Are my messages private?
Messages are encrypted while they travel and are stored on the service's servers. They are not end-to-end encrypted. The Privacy Policy explains exactly what is stored and who can see it.
Does Bolta Punjab cost anything?
No. There are no ads and no in-app purchases. Messages and calls use your mobile data or Wi-Fi.